AML and Verification Policy
We verify who plays on our platform and where their money comes from. This page sets out, in plain terms, how Rakebit Casino applies anti-money-laundering rules, when we ask you for documents, and what happens next. Nothing here is optional for us: every requirement below comes from the conditions of our licence.
Our Anti-Money Laundering Commitment
Rakebit Casino operates under licence ALSI-202602030-F12 issued by the Anjouan licensing authority, with Rakebit N.V. as the operating company since our launch in 2024. That licence binds us to a full anti-money-laundering and counter-terrorist-financing programme. We run it as a condition of doing business, not as an afterthought.
We apply a risk-based approach to every account. New players, unusual transaction patterns, and large single operations all attract a higher level of scrutiny. Our compliance team reports directly to the Money Laundering Reporting Officer, who has the authority to freeze an operation and, where the law requires it, file a report with the competent authority without informing the account holder.
When We Verify Your Account
Verification happens in three stages, and none of them should surprise you when they arrive.
- At registration: we confirm your email address, check that your stated country of residence is not on our restricted list, and screen your details against sanctions and politically-exposed-person databases.
- Before your first withdrawal: full KYC. No withdrawal leaves our platform until your identity, address, and payment method ownership are confirmed.
- At any threshold or trigger: deposits or withdrawals well above your usual pattern, a change of payment method, or a regulatory alert can each require re-verification.
| Check | Documents we accept | Typical review time |
|---|---|---|
| Identity | Passport, national ID card, or driving licence | 24-48 hours |
| Address | Utility bill or bank statement dated within the last 3 months | 24-48 hours |
| Payment method | Photo of the card (middle digits covered), e-wallet screenshot, or crypto wallet address | 24-48 hours |
How Verification Works in Practice
Every file you submit is stored encrypted, with access restricted to named members of the compliance team. We never sell, share, or display your documents, and the only disclosure we make is to regulators or law enforcement acting under a legal order.
- Open the Verification tab in your account settings and select the document type.
- Photograph the document against a plain background, with all four corners visible and no glare.
- Upload it together with the requested proof of address or payment method evidence.
- Our system runs an automatic format and authenticity check.
- A compliance officer reviews the file and either approves it or asks one follow-up question.
- You receive the result by email, normally within 24-48 hours of upload.
When We Ask About Your Funds
If your deposits materially exceed the level typical for your account, we will ask you to show where the money came from. This is a direct licence obligation, and it applies to crypto deposits exactly as it does to Visa Debit or Skrill.
Acceptable evidence is ordinary paperwork: payslips, a bank statement, pension or dividend statements, a signed contract for freelance income, or completion documents from a property or asset sale. One clear document is usually enough. We assess what you send, and we close the question as soon as the source is credible.
Refusing to answer a source-of-funds request is treated the same way as failing verification, which is set out further down this page.
How We Monitor Your Transactions
Deposits and withdrawals
Every deposit and withdrawal passes automated screening for structure, frequency, and counterparty. Splitting one large amount into smaller ones to stay under a threshold is a pattern our systems flag immediately, and doing it deliberately is a breach of our terms.
Withdrawals follow the same-method rule: funds go back to the card, e-wallet, or crypto wallet they came from. Where a method is unavailable, we return the money to a verified account in your own name and nowhere else. All withdrawals are processed within 0-1 hours once your account is verified.
| Limit | Amount |
|---|---|
| Minimum deposit | 20 GBP |
| Minimum withdrawal | 20 GBP |
| Daily withdrawal cap | 9,000 GBP |
| Monthly withdrawal cap | 45,000 GBP |
| Processing fees | None |
What Happens Without Verification
An unverified account can deposit and play, but nothing leaves it. Withdrawals stay pending until your documents clear, and repeated requests do not change that.
If a document is rejected, we tell you why and give you one fresh chance to submit a corrected version. If you provide nothing within 30 days of our request, we freeze the account and return the remaining balance to the verified source it came from. Where we find forged documents, third-party payment details, or play from a restricted country, we close the account, void winnings in line with our terms, and, where the law requires it, report the matter to the Anjouan authority. Residents of the United States, the Netherlands, France, Belgium, Spain, Italy, Germany, Iran, Iraq, North Korea, and Syria cannot hold an account with us at all.
How Long We Keep Documents
We retain verification records for five years after your account is closed. The licence obliges us to keep them so that a regulator or a financial-intelligence body can reconstruct any past transaction on request. After that period we delete the files.
You may ask us at any time for a copy of the personal data we hold about you, and you may ask us to correct anything that is wrong. Requests go to [email protected], where our team answers around the clock, every day of the year.
Frequently asked questions
Do I need to verify my account before I can deposit?
No. You can register, deposit, and play without documents. Verification becomes mandatory before your first withdrawal, or sooner if a transaction triggers a higher-risk review.
How long does document review take?
Our compliance team reviews submissions within 24-48 hours of upload. You get the result by email, and most files clear on the first pass when all four corners of the document are visible and the name matches your account.
Can I withdraw to a different card or wallet than the one I deposited with?
No. Our same-method rule sends withdrawals back to the originating card, e-wallet, or crypto wallet. If that method is no longer available, we return funds to another verified account held in your own name.
Why are you asking for my payslips or bank statements?
That is a source-of-funds check. When deposits exceed the level typical for your account, our licence requires us to confirm the money comes from legitimate activity. One clear document is normally sufficient.