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Terms and Conditions

These Terms and Conditions govern your use of our platform at rakebit-casino.uk. We ask you to read them carefully before you register, as they set out the agreement between you and us.

Accepting Our Terms

By opening an account, depositing funds or placing any wager on our platform, you confirm that you have read, understood and accepted these Terms and Conditions in full. The agreement takes effect the moment your registration is completed and remains in force for as long as your account stays open.

If you do not agree with any part of these terms, you must not register or continue using our platform. Continued use after we publish an update counts as acceptance of the revised version, as described in the final section of this page.

  • 1. These terms apply to all products on our platform, including casino games, live dealer tables and the sportsbook.
  • 2. Any separate promotional or tournament rules form part of this agreement alongside these general terms.
  • 3. Where a translation conflicts with the English version, the English version prevails.

Who May Register

You must be at least 18 years old, or the legal gambling age in your jurisdiction if that is higher, to open an account with us. We may request proof of age at any point, and accounts confirmed as belonging to a minor will be closed immediately with all deposits returned and winnings voided.

Residents of the United States, the Netherlands, France, Belgium, Spain, Italy, Germany, Iran, Iraq, North Korea and Syria may not use our platform. It is your responsibility to check whether online gambling is lawful in your place of residence before registering.

  • 1. One account per person, per household, per IP address and per payment method. Duplicate accounts are subject to closure under our prohibited conduct rules.
  • 2. You must provide accurate, current and complete information during registration.
  • 3. KYC verification is required before your first withdrawal; we review documents within 24 to 48 hours.
  • 4. You are responsible for keeping your login details secure. Activity under your credentials is treated as your own.

Deposits, Withdrawals and Verification

We accept Visa Debit, Mastercard Debit, Trustly, Paysafecard, Apple Pay, Skrill, Neteller, MiFinity, Jeton, Google Pay and the cryptocurrencies Bitcoin, Ethereum, Litecoin, Tether and Dogecoin. The minimum deposit and minimum withdrawal are each 20 GBP, and we charge no fees on either side.

Withdrawals are processed within 0 to 1 hours once your account has passed verification. Withdrawal caps are 9,000 GBP per day and 45,000 GBP per month. Withdrawal methods include Bitcoin, Ethereum, Litecoin, Tether, Dogecoin, Visa Debit, Bank Transfer, Skrill, Neteller and MiFinity.

  • 1. Funds deposited must come from a source legally under your own control; third-party payments are rejected.
  • 2. Winnings are paid to the same method used for deposit wherever technically possible.
  • 3. We may request source-of-funds evidence for larger transactions as part of our regulatory obligations.
  • 4. An account left dormant for twelve consecutive months may be charged a reasonable administrative fee after written notice, and remaining balances are returned on request.

Bonus Rules We Apply

All bonuses, free spins, cashback offers and tournament prizes on our platform are subject to the specific rules published with each promotion, together with the general rules below. Where promotion-specific rules conflict with this section, the promotion-specific rules apply.

Wagering requirements must be completed within the validity period stated in the offer; after expiry the bonus and any winnings derived from it are removed from your balance.

  • 1. Bonuses carry a wagering requirement that must be met before winnings become withdrawable.
  • 2. While a bonus is active, the maximum permitted bet per round is capped; bets above the cap void the bonus and its winnings.
  • 3. Certain games, in particular some table and live games, may be excluded from wagering contribution or contribute at a reduced rate.
  • 4. Bonus funds cannot be combined in ways we define as low-risk or hedging play, and strategies designed to guarantee wagering completion may be treated as misuse.
  • 5. Only one bonus may be active per account at a time unless a promotion states otherwise.

Conduct We Do Not Permit

You agree not to misuse our platform in any way. Where we detect fraudulent or abusive activity, we may suspend the account, void related bets and winnings, confiscate balances connected to the abuse and permanently close the account.

The following behaviour constitutes a material breach of these terms.

  • 1. Fraud, including providing false registration data or falsified verification documents.
  • 2. Chargebacks, reversed deposits or otherwise disputing payments you authorised.
  • 3. Operating multiple accounts to claim repeated bonuses or circumvent limits.
  • 4. Bonus abuse in any form, including coordinated promotion farming across accounts.
  • 5. Collusion with other players or exploitation of software errors.
  • 6. Use of bots, automated tools or external assistance programmes.
  • 7. Accessing our platform through a VPN, proxy or similar tool to disguise your true location or bypass geo-restrictions.

Playing Safely and Self Exclusion

Gambling should stay a form of paid entertainment, never a way to earn income or chase losses. We give you tools to keep control, and we encourage you to use them before play becomes a problem rather than after.

You can set deposit limits, loss limits and session reminders from your account settings at any time. You may also self-exclude for a fixed period or permanently, and during exclusion we will close your account to deposits and gameplay and remove you from marketing lists.

  • 1. Limits take effect immediately and are never raised without a cooling-off period.
  • 2. Self-exclusion cannot be reversed before its stated end date.
  • 3. We may contact you if our records indicate signs of gambling harm and may apply protective limits.
  • 4. Free, confidential help is available from GamCare, BeGambleAware and GAMSTOP; links are provided on our responsible gaming page.

Account Closure and Complaints

You may close your account at any time by contacting our support team, available through live chat 24/7 or at [email protected]. We will confirm closure in writing and return any withdrawable balance through your registered payment method.

If you have a complaint, contact support first and we will try to resolve it on the spot. Unresolved complaints may be escalated to our management and will receive a final written response. Nothing in these terms limits rights you hold under your local consumer law.

Our platform is operated by Rakebit N.V. under licence ALSI-202602030-F12 issued by the Anjouan licensing authority, and these terms are governed by the applicable laws of that jurisdiction, without prejudice to mandatory consumer protections in your country of residence.

How We Update These Terms

We may amend these Terms and Conditions at any time to reflect changes in law, regulation, licensing conditions or our products. Amendments take effect the moment the revised version is published on this page, and the date of the latest revision is shown alongside it.

For material changes that affect your rights or obligations, we will notify you in advance by email or an in-platform message. If you continue using our platform after the notification period, the amended terms apply to you; if you do not accept them, you may close your account before the effective date and withdraw your balance.

Frequently asked questions

How old do I have to be to play at Rakebit Casino?

You must be at least 18 years old, or the legal gambling age in your jurisdiction if that is higher. We verify age during KYC and close any account belonging to a minor, returning deposits and voiding winnings.

Can I open more than one account?

No. We allow one account per person, household, IP address and payment method. Duplicate accounts used to claim repeated bonuses or bypass limits are closed under our prohibited conduct rules.

How long does KYC verification take?

We review verification documents within 24 to 48 hours. Verification is required before your first withdrawal, so we recommend completing it soon after registration to avoid delays.

Can I reverse a self-exclusion decision?

No. Once a self-exclusion period has started, it cannot be lifted before its stated end date. A permanent self-exclusion stands unless you request reinstatement after the full period has elapsed and we approve it.

When do changes to these terms take effect?

Amendments take effect when the revised version is published on this page. For material changes we notify you in advance by email or in-platform message, and you may close your account before the effective date if you do not accept them.